F.A.Q.s

Shopping // Shipping // Questions and stuff

Have the clothes already been worn?

Yes. All clothing is second-hand, that is, used. However, we only select clothes that are in in great condition (no sign of alteration to the fabric or color) or in very good condition (the fabric no longer looks new but looks super recent). You will not find clothing that has been too much damaged here!
In addition, each garment has been washed and ironed before being uploaded to our online genier.

What are the delivery methods offered on Mézabi.ch?

Currently, no delivery option is offered.
Mezabi is located in 1066 Epalinges in Switzerland.
The idea is that after you order online (without making any payment), you will receive an email confirming that it is ready for pick up. You will then have 10 days to personnally come to the address indicated in the email (1066 Epalinges) to examine your order and confirm or not your purchase. If you are satisfied with your order, you can use cash or twint to pay for it.

I myself have used clothes in great condition. Can Mezabi sell them for me?

Your wardrobes are full of clothes in perfect condition, but now too small!
Yes, they can be sold on Mézabi's market place. This is the idea we want to implement in the long term: a community of families who find this common place to resell their children's or maternity clothes. In short, a garage sale open 24 hours a day! If you are interested, contact us.

I find a lot of clothes that interest me. How to pay them?

Two options: pay in cash when you examine and pick up your order or pay by twint.

Contact us

You have another question? Drop us a line at mezabi@mezabi.ch and we'll try to help you the best we can.

A bientôt !